Microsoft is aware of this issue and provides a tool to fix it – Inbox Repair tool (scanpst). Follow the steps listed in that Microsoft Knowledge Base article to run ScanPST. For other account types, follow this section. Follow the next section – “Corrupted OST file”. If you have an Exchange (or Office 365) account, you have an OST file. Corrupted PST fileīy far the most common reason for Outlook crashes, instability and unexplained weird behavior is a corrupted PST or OST file. If you are experiencing issues with your Outlook, try these items one-by-one and hopefully one of them will help. This article describes some of the most common reasons that cause Outlook to become unstable, crash, hang or freeze.
